Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not fully happy with your order, please review our return and refund policy below.

Returns

Items may be returned within 14 days of delivery.
Returned items must be unused, unworn, and in original condition, including original packaging.
Please contact us before sending any items back. Unauthorized returns may not be accepted.

Non-returnable items include:
Customized or personalized items
Earrings or intimate items (for hygiene reasons)
Discounted or sale items
Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and provide clear photos so we can assist you promptly.

Contact Information

For questions regarding returns or refunds, please contact us using the details below.

Address: 961 N BLACKSTONE CT, Chandler, AZ 85224
Email: [email protected]
Phone: (760) 899-1534

Notes

Processing times may vary during holidays or peak seasons.
This policy does not affect your statutory rights.